Studies have shown that what people want most is to be heard. The second thing they want most is to be understood. Mediation provides both.
I had the privilege of being interviewed by a local radio station to discuss the process of mediation. After the interview, I received several phone calls from people telling me they did not realize that mediation was such a useful tool in conflict resolution.
Click here for the interview and to learn more about the process of mediation:
http://www.youtube.com/watch?feature=player_embedded&v=sqaAT68fmjI
No comments:
Post a Comment